Hongkong Land is making office life in the city a little more seamless with the launch of Hong Kong's first artificial intelligence (AI) powered facility management system called the Integrated Facility Management Control Tower (IFMCT), the platform brings together more than 20 standalone building systems — from Air Conditioning Systems (HVAC) and Building Management System (BMS) to soft services such as cleaning and vendor management — into one intelligent command center.

"This pioneering initiative stands as a testament to Hongkong Land's leadership in delivering forward-thinking sustainable solutions, highlighting the Group's long-standing culture of innovation and our commitment to creating lasting value for all our stakeholders. We're proud of the platform's success in Hong Kong and look forward to extending its impact across our regional portfolio," Hongkong Land Chief Executive Michael Smith said.

The IFMCT helps enhance building operations by automating workflows, shifting maintenance from reactive to predictive, and using AI health analytics to spot issues early and reduce service interruptions.

Already tested at Alexandra House, Charter House, and Exchange Square, this smarter approach has cut air-handling unit maintenance by 16%, automated 66% of work orders, and slashed document retrieval time by 80%. It also helped Hongkong Land and its tenants streamline communication by reducing alarm calls and supporting decarbonization efforts through intelligent energy management, which balances demand and adjusts cooling or heating in line with weather forecasts.

By 2026, the IFMCT is set to cover all of Hongkong Land’s Central properties before being scaled to regional projects such as Shanghai’s Westbund Central, a development with high-quality retail spaces, hotels, office towers, arts and cultural venues, and residences.

For updates, follow Nintendo on Facebook, Instagram, and LinkedIn.