Home Quarantine Hotline Launches for StayHomeSafe Scheme

The Home Affairs Department announced today that a 24-hour telephone hotline (1833 019) with 100 lines has been set up to support and assist people undergoing home quarantine under the StayHomeSafe Scheme.

The StayHomeSafe Scheme was launched Tuesday, Feb. 8, under which COVID-19 patients' close contacts and household members of those close contacts deemed appropriate will be allowed to self-quarantine at home for four to 14 days.

The Centre of Health and Protection said that factors including the suitability of one’s home, risk level of confinement, and their physical condition will be taken into consideration during the assessment.

Close contacts who are undergoing home quarantine must stay in the house and wear an electronic wristband throughout the quarantine period.

The hotline centres are located at the Wong Tai Sin Community Centre and Lai Chi Kok Community Hall, where government staff will handle general enquiries and mark down requests for assistance made by people in home quarantine.