SG Launches Round-the-Clock Support with National Mindline 1771

1 in every 8 people lives with a mental disorder, according to the World Health Organization. In a recent study by the Institute of Mental Health in Singapore (IMH), 1 in 3 young people (30.6%) aged between 15 and 35 years are experiencing severe symptoms of depression, anxiety, and/or stress.
In a significant step towards improving mental health and well-being, Singapore’s Ministry of Health (MOH) launched its first national mental health helpline and textline to provide 24/7 mental health support services.
The national mindline 1771 provides a safe space where individuals can seek help without fear of stigma. This multi-platform mental health service offers support in three ways:
- Phone: dial 1771
- Mobile messaging via WhatsApp: +65-6669-1771
- Online webchat: mindline.sg/fsmh
The multi-channel approach ensures that individuals can choose how to seek support. While some might find it easier to communicate through real-time voice conversations, others may express themselves better through writing, which is where the text-based options come in handy. It’s also reported that all conversations are kept confidential, and help-seekers can choose to remain anonymous, which makes it easier for individuals to take the first step towards getting help early.


This launch marks the retirement of the IMH’s long-standing helpline, with the new service aiming to streamline its support efforts and simplify the mental health care journey for everyone. The national mindline 1771 is operated by a team of 30 full-time counsellors and staff who all have extensive experience in addressing a wide spectrum of mental health conditions, as well as operating mental health helplines. Some of them have even operated the previous Mental Health helpline.
The service acts as a first point of contact for individuals facing emotional stress, anxiety, or other mental health challenges. Beyond counselling, the team can also answer your mental health queries and provide referrals to various support services, such as social service agencies, community-based support, and primary care for those who require long-term care. It’s also partnering with the Caring Action in Response to Emergency (CARE) Officers from the National CARE Management System to enhance the service’s capabilities.
MOH encourages everyone facing emotional distress or mental health challenges to seek help early, including through the national Mindline 1771. Aside from providing the support people need, this service also hopes to build a more resilient and compassionate society, where seeking mental health support is normalized.
For more information, visit the website or follow Mindline SG on Facebook, TikTok, YouTube, and Instagram for updates.
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